Technical Support

Support And Services / Technical Support

We consider it essential to support our customers in managing and maintaining our products. Our compressed air/chiller engineers and service centre partners provide effective and responsive specialised support via e-mail or telephone:

 the customer is guided step by step to understand the fault’s cause
a targeted analysis ensures immediate understanding of the problem
components that need replacement are identified in real time.

The main objective is to minimise the time between reporting and problem resolution, limiting machine downtime to a minimum. Teleservice allows considerable savings in assistance and maintenance costs without the need for travel.


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